Gift voucher
Versand per Mail - In wenigen Minuten
Versand per Mail
Ideale Geschenkidee
Product details
Product details
Gift voucher
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Purchase on account
Purchase on account is reserved for government agencies and their employees who have registered their home office in their customer account. Please contact our service team to activate this payment method for your customer account for the first time.
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GdP & Bundeswehr Association
GdP and Bundeswehrverband members receive a permanent 10% discount on their orders after successful verification of their membership number. You can enter your membership number when creating your customer account.
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Authorities
We are happy to provide authorities with uniforms. To ensure that we have sufficient time for this, we ask you to make an appointment for our shop in Offenbach:
Phone: 069900192000
Mail: info@polas.eu
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Frequently asked questions
What if I don't like or fit a product?
What if I don't like or fit a product?
We offer you two exchange options:
1. Simply re-order the correct item and return the incorrect size to us via our returns portal .
2. Contact us via email retoure@polas.eu and tell us about your concerns.
Our customer service will then send you a return label. If, in exceptional circumstances, we made a mistake, we will cover the full shipping costs for the exchange.
Unfortunately, a direct exchange of goods for goods, e.g., if the wrong size is received, is not possible. All information regarding returns can be found HERE !
Where do I register my office?
Where do I register my office?
You can easily enter your department (and, if applicable, your GdP membership number) in your customer account. We will review this information in the background and, once verified, will activate it for your discount or purchase on account.
Can I pre-order items that are currently unavailable?
Can I pre-order items that are currently unavailable?
If you are interested in products that are currently out of stock, you can easily pre-order them from us via email without obligation. We will need your email address, your name, your delivery and billing address, and your order request . Please note that item numbers may vary depending on the size or color variation. You can find the item number of your desired product by clicking on the desired size. As soon as the item is available again, you will receive a payment request. You can cancel your pre-order at any time via email.
